Privacy Policy
Effective January 1, 2026
Anchorstone Oakland Concrete and Masonry, oaklandconcreteandmasonry.com, hi@oaklandconcreteandmasonry.com
Who this policy covers
This policy explains how Anchorstone Oakland Concrete and Masonry, a masonry contractor in Oakland, CA, handles the information you share when you use this website, call us or ask for an estimate. It covers every page of the site, from the home page to our service and city pages.
We're a small local business, and we only collect what we need to answer your questions, quote your job and do the work. You can read more about who we are on our About page.
Information you give us
When you fill out our estimate or contact form, we collect what you type into it. That usually includes your name, phone number, email address, the address of the property and a description of the work, such as a cracked chimney or a new retaining wall.
Our form is run by an outside form service, so the details you enter pass through and are stored by that provider before they reach us. That provider handles your information under its own privacy terms.
If you call us at (510) 216-0213, email us or send photos of your project, we keep that information along with any notes we take during the call or at your property.
Information collected automatically
Like most websites, ours may collect basic technical information when you visit. That can include your browser type, device type, the pages you viewed, how long you stayed, the site that sent you here and a general location based on your IP address.
We may use analytics tools and cookies to gather this, because it shows us which pages people find useful and which ones need work. Cookies are small files your browser stores, and they don't tell us your name or contact details on their own.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
How we use your information
We use what you give us for these purposes:
To reply to your message, usually within 1 business day.
To schedule a visit, give you an estimate and plan your project.
To do the work, keep records of it and follow up on any questions after the job.
To improve the website and understand how people find us.
We don't sell your personal information, and we don't share it with anyone so they can market to you.
When we share it
We share your information only when the job or the law calls for it. That can mean the companies that run our website, form and analytics tools, a supplier or subcontractor working on your project, or a city or county office when your job needs a permit.
We may also share information if a court order, legal process or government request requires it, or to protect our business, our crew or our customers from fraud or harm.
How long we keep it
We keep estimate requests and messages for as long as we need them to answer you and to follow up on a possible job. If we do work at your house, we keep project records longer, because they help if you have a question about the work later and we may need them for tax and business records.
When we no longer need the information, we delete it or remove the details that identify you. Technical and analytics data is kept for the period the analytics provider sets.
How we protect it
We limit access to your information to the people who need it to serve you, and we use reputable providers for our website and forms. No website or email system is completely secure, though, so please don't send sensitive details like bank or card numbers through the form or by email.
Your choices and rights
You can ask us what information we hold about you, ask us to correct it or ask us to delete it. We'll do that unless we need to keep something to finish your job or meet a legal requirement, and if so we'll tell you why.
If you're a California resident, state privacy law may give you added rights over your personal information. Reach out to us and we'll help with any request, and we won't treat you any differently for making one.
You can also ask us to stop contacting you at any time.
Children's privacy
This site is for homeowners and property owners planning masonry and concrete work. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Links to other sites
Our pages sometimes link to outside sites, such as a city permit office or a product maker. Those sites have their own privacy practices, and this policy doesn't cover them.
Changes to this policy
We may update this policy when our tools or practices change. The current version is always the one posted on this page, and continuing to use the site means you accept it.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (510) 216-0213 or reach us through our Contact page. Tell us what you need, and we'll get back to you within 1 business day.